Privacy Policy
- Dupie does not collect personal information
- Dupie does not upload your photos
- Dupie does not use analytics or tracking
- All photo processing happens entirely on your device
- Feedback is voluntary and contains limited information
1. Introduction
Welcome to Dupie ("we", "our", or "us"). Dupie is designed to help users identify and clean duplicate photos directly on their device. Your privacy is extremely important to us. This Privacy Policy explains how Dupie handles information when you use the application.
2. Photo Library Access
Dupie requests access to your photo library solely to:
- Identify duplicate photos
- Group similar images
- Suggest the best photo to keep
- Allow you to delete selected duplicates
All photo analysis and processing occurs locally on your device. Your photos are never uploaded, transmitted, stored on external servers, or shared with third parties. We do not have access to your photos at any time.
3. Data Collection
Dupie does not automatically collect, store, or transmit personal data. We do not collect:
- Names or email addresses
- Contact information
- Device identifiers
- Location data
- Usage analytics
- Advertising identifiers
- Photo metadata
The one exception is the voluntary in-app feedback feature, which is described fully in Section 4 below.
4. In-App Feedback
Dupie includes an optional feedback form. Submitting feedback is entirely voluntary — nothing is sent unless you choose to write a message and tap Submit.
When you submit feedback, the app sends a request to our services. The request contains this information:
Your message — the free-text message you typed. This is the only user-generated content transmitted. Do not include personal information you do not wish to share.
Platform and version - Details on whether if you're using iOS or Android, and what version of the Dupie app. It is not derived from your device, this data is hardcoded into each app release.
No device identifier, IP address, user account, or photo data is included in this request. We use the feedback solely to improve Dupie. We do not share it with third parties.
The same data is used when you submit a message via the contact form at dupie.app/support.
5. Beta Testing and TestFlight
If you are using a beta version of Dupie distributed through Apple's TestFlight platform, please note that TestFlight is operated by Apple Inc.
When you install and use a beta version through TestFlight, Apple may collect diagnostic and crash information about the app's performance. This information:
- Is collected and processed by Apple
- Is governed by Apple's own privacy policies and terms
- May include device type, operating system version, and crash logs
Dupie does not directly collect, receive, or control this diagnostic data. We may view anonymised crash reports made available within Apple's developer tools solely to improve app stability and performance.
6. Third-Party Services
Dupie does not integrate with analytics providers, advertising networks, attribution services, cloud storage services, or external AI processing services. All photo processing operates solely on your device.
7. Data Security
Since Dupie does not transmit or store user data externally (other than voluntary feedback messages as described above), your information remains protected by your device's built-in security and operating system safeguards. Feedback messages are transmitted over HTTPS.
8. Children's Privacy
Dupie does not knowingly collect personal information from anyone, including children under the age of 13. Because no personal data is automatically collected, Dupie complies with applicable children's privacy regulations.
9. International Users
Dupie is operated from Australia. Since Dupie does not automatically collect or process personal data, no personal information is transferred internationally by us. Voluntary feedback messages are transmitted to servers hosted in accordance with standard industry practices.
10. Your Rights
Because Dupie does not automatically collect or store personal data, there is generally no personal data for us to access, correct, delete, or transfer. If you have submitted feedback and would like it removed, please contact us and we will action your request.
If you have questions about this Privacy Policy, please contact:
Dupie Support
hello@dupie.app
Australia
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are made, the "Last Updated" date will be revised accordingly. Continued use of Dupie after changes indicates acceptance of the updated policy.